Shipping
Bootstrap Farmer products ship directly from the manufacturer.
Free shipping on orders of $75 or more within the contiguous 48 United States. Orders totaling less than $75 are subject to a $14.95 shipping charge.
Bootstrap Farmer primarily ships standard orders via UPS or FedEx and requires a physical delivery address. Orders cannot be shipped to P.O. boxes.
Shipping to Alaska and Hawaii may incur substantial additional shipping charges. Please contact Four Leaf Coop Co before ordering for assistance with shipping availability and costs.
Greenhouse Shipping & Processing
Bootstrap Farmer greenhouse kits include free shipping within the contiguous 48 United States.
For greenhouse orders, please allow approximately 2–3 business days for processing and picking before shipment. Once shipped, delivery typically takes approximately 5–10 business days.
These timeframes are estimates and may vary depending on the order, destination, carrier, weather, and other circumstances outside of our control.
Greenhouse Freight Delivery
Bootstrap Farmer greenhouse kits ship by motor freight due to their size and weight. Freight shipments are delivered curbside only, and customers are responsible for unloading the shipment from the delivery truck. The driver is not required to assist with unloading or move the shipment up a driveway or to its final location.
Greenhouse kits cannot be delivered with liftgate service because of the length of the shipping pallet. Someone will need to be present at delivery to unload the kit from the truck.
Greenhouse kits ship in a long wooden crate like the one shown. The crate is open on top, so the bows, tubing and hardware can be carried off piece by piece.
Unloading may sound like a big job, but most pieces are easy to handle. The heaviest items are the greenhouse film box (approximately 70–280 lbs, depending on the kit) and the hardware box (up to approximately 60 lbs). Greenhouse freight pallets may weigh approximately 200–1,500 lbs in total, so please plan ahead and have at least two people available to unload by hand, or arrange for appropriate equipment, such as an outdoor forklift. Larger orders may arrive on multiple pallets.
The video below shows how a greenhouse kit delivery is unloaded.
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▶ Watch: How a greenhouse kit freight delivery is unloaded
Ordered from Four Leaf Coop Co? For any delivery questions or damage, contact us at support@fourleafcoop.com and we'll take care of it with the manufacturer.
The freight carrier will contact you to schedule your delivery. Please provide an accurate phone number, physical delivery address, and delivery-access information, and respond promptly when the carrier contacts you.
Customers will also receive delivery information prior to arrival. Please review these instructions carefully and make all necessary unloading arrangements in advance.
Important: Delays in scheduling delivery may result in carrier storage fees, which can run approximately $50–$200 per day, per pallet. Changes to the delivery address after a shipment is already in transit may also result in substantial additional carrier charges. Any such carrier charges resulting from delayed scheduling, address changes, or special delivery requirements may be the responsibility of the customer.
Inspecting Your Freight Delivery
Please inspect your freight shipment carefully before signing the delivery receipt and before the driver leaves.
When your shipment arrives:
- Photograph the pallet and packaging from multiple angles before unloading whenever possible.
- Check the shipment against the included pick list.
- Look carefully for visible damage, missing items, or signs that the shipment has been mishandled.
- Write any visible damage or discrepancies on the delivery paperwork before signing.
- Keep photographs, packaging, and other documentation until any issue has been resolved.
This step is extremely important. If visible damage is not noted on the delivery receipt before you sign, a freight damage claim may be denied.
If the shipment appears severely damaged, please contact Four Leaf Coop Co before accepting the delivery so we can assist you.
If your order arrives damaged, defective, incomplete, or incorrect, contact Four Leaf Coop Co at support@fourleafcoop.com or 518-288-5842 as soon as possible. Please provide photographs and any relevant delivery documentation so we can help resolve the issue.
Returns
Most eligible Bootstrap Farmer products may be returned within 30 days of purchase. Eligible returned products must be unused, in the condition received, and in their original packaging. Some products may need to remain unopened, and returns that do not include the original packaging may be subject to a restocking fee.
Customers are responsible for return shipping costs unless the return is due to an eligible damaged, defective, or incorrect item. If a return shipping label is provided, the cost of the return shipping label will be deducted from your refund. Original shipping costs are non-refundable.
All returns must be authorized before being sent back. To request a return, contact Four Leaf Coop Co at support@fourleafcoop.com or 518-288-5842 with your order number and we will provide further instructions.
Non-Returnable Bootstrap Farmer Products
Certain Bootstrap Farmer products are not eligible for return, including:
- Greenhouse kits and DIY greenhouse kits
- Greenhouse plastic
- Shade cloth
- Automated grow racks
- Light-deprivation and blackout plastic
- Growing media, including products such as hemp mats and coco coir
- Customized products
- Sale and clearance items
- Gift cards
- Clothing and merchandise
- Downloadable software products
- Orders shipped outside the United States
Additional product-specific restrictions may apply and will be noted on the applicable product page.
Cancellations & Order Changes
If you need to cancel or change an order, please contact Four Leaf Coop Co as soon as possible at support@fourleafcoop.com or 518-288-5842.
Once an order has been processed or shipped, cancellation may no longer be possible. Shipped orders are subject to the return policy applicable to the specific product, including products designated as non-returnable.
Questions Before Ordering?
Greenhouses are significant purchases, and we want you to have the information you need before placing your order.
Please carefully review the product's dimensions, specifications, delivery requirements, and return eligibility before purchasing. If you have questions, contact us at support@fourleafcoop.com or 518-288-5842 and we'll be happy to help
